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Comcast will force digital issue
By end of year, some with analog TVs will have to make a choice between fewer channels or renting a digital converter.
Sunday News
Jul 06, 2008 00:20 EST
Lancaster
By GIL SMART, Editor

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The basic cable customers are the ones who could have a problem.

http://www.msnbc.msn.com/id/24073432/

QUOTE
What hasn't been widely publicized is that the transition also will affect some cable subscribers.

There are about 65 million basic cable subscribers in the United States, according to the National Cable and Telecommunications Association. About 37 million of them are digital subscribers, meaning they most likely have a set-top box. Those customers will not be affected by the broadcast transition, regardless of the age of their television.

But the 28 million customers who receive analog service — meaning they probably plug their cable wire straight into the back of their set and do not have a set-top box — may have reason to worry.

(Satellite customers, except in rare instances, aren't affected. Subscribers to Verizon's Fios TV system aren't affected unless they have secondary televisions that are not digitally equipped.)

Cable companies have two options for dealing with their analog customers when broadcasters turn off their non-digital signals.

They can either convert the digital broadcast signal to analog at the transmission source, referred to as the "head end"; or they can make their systems all-digital and supply customers with a set-top box that will convert the signal back to analog for viewing on older TVs.

The government-subsidized converter boxes, meant for use on televisions that get signals through an antenna, will be of no help in this situation.


There was another article the other day stating Comcast may require basic subscribers to get the box. Can't locate the article now.

podunk
I pay $16 per month for basic cable in addition to $52 for comcast internet service.

So as a basic subscriber I should expect to have problems after the February 2009 switch??
Kate
It all depends on what Comcast does in the Lancaster area. I am sure they will inform everyone if a change is needed. For now, you don't have anything to worry about.
podunk
According to a new study from the University of Michigan, Comcast and Charter Communications tied for last among TV providers in customer satisfaction. The university's annual 'American Customer Satisfaction Index' found that consumer satisfaction with cable and satellite TV operators is at its highest since the study began in 2001. Even so, the industry still ranks second to last in the 18 categories measured in the report. (The airlines are last.)

According to The Bridge May 13, 2008, Comcast Chairman and CEO Brian Roberts said "It's not about basic video anymore", adding that his company continues to diversify its product stream to include items other than analog video. The other area where the cable business had encountered mixed results (at least in 2007) was with the retention of basic customers. At the close of the first quarter, Comcast lost 57,000 basic customers, taking its total basic customer count to 24.6 million. In the fourth quarter, the MSO giant lost 94,000 basic subscribers. Charter said it lost 11,900 basic customers during the first three months of the year. The companies also are relying more on other services, such as broadband, phone and digital video recorders (DVR) sales.

And what about the picture quality issue? In an article in Home Media Magazine May 18-24, 2008 entitled "Cable Compression May Hurt HD Picture" Holly J. Wagner said "The problem is highly compressed digital channel signals transmitting multiple layers of programming, which maximizes cable company bandwidth, but some­times at the expense of picture quality."

While cable and satellite program providers will continue to serve the great majority of homes as the primary signal source, missing HD local reception, compression issues, higher costs, billing add-ons, service outages, contact difficulties, in-home service waits and no shows have left many of these subscribers looking to OTA antennas as alternatives and backup.

With one of the newer and smaller OTA antennas, with greatly improved performance, power and aesthetics, viewers may also be able to receive out-of-town channels, carrying blacked out sports programs, several additional sub-channels or network broadcasts not available locally. And for those with an HDTV, almost completely uncompressed HD broadcasts (unlike cable or satellite). OTA viewers can go to antennapoint.com to see quickly what stations are available to them, the distance, UHF or VHF and compose heading to help in choosing and aiming their antenna.

antennaguy
QUOTE(podunk @ Jul 6 2008, 01:00 PM)
It all depends on what Comcast does in the Lancaster area. I am sure they will inform everyone if a change is needed. For now, you don't have anything to worry about.

thank you for that information
Kate
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